At Elite Services our promise can be summed up in one word: Respect. Respect for our customers, industry partners, employees, and the animals in our care.

OUR COMMITMENT

• Continued training for our employees on humane handling and animal care

• Regular toolbox meetings with our crews

• We treat customer property with respect and responsibility

• We perform weekly follow-up calls to receive customer feedback and satisfaction

• We adhere to research-based industry standards

• All of our Standard Operating Procedures are based on National Codes of Practice

• We provide employees with a safe and respectful working environment

• Included in the New Staff Orientation, employees are guided through a workplace safety module

• We make sure employees know their responsibilities and the process for preventing and eliminating unacceptable behavior

• We have set up an anonymous whistleblower program    

• Our New Staff Orientation and posters in the crew vehicles outline how employees can effectively report any concerns

• We are industry advocates, showing leadership and commitment to humane animal care

• We play an active role in our industry’s boards, associations and other working groups

• We have implemented an internal audit program to ensure industry codes of practice are being met

• Various members of management do monthly audits of all crews and practices